Cookie Policy

1. Introduction

This Cookie Policy explains how ("Quorvian Estate", "we", "us" or "our") uses cookies and similar storage technologies on quorvianestateinn.com (the "Website"). It sets out what these technologies are, why we use them, the choices available to you and how you can exercise those choices.

This policy forms part of our broader Privacy Policy and should be read alongside it. By continuing to use our Website after reviewing this policy and making your consent choices through our cookie preference centre, you acknowledge that you have been informed about our use of storage technologies.

We are committed to transparency. Optional technologies described in this policy remain switched off unless and until you actively accept the relevant category through our preference centre. No optional data collection occurs before your acceptance.

2. What Are Cookies and Similar Technologies?

Cookies are small text files that a website places on your device (computer, tablet, smartphone or other internet-connected device) when you visit it. They allow the website to recognise your device on subsequent visits and to store certain information about your preferences or actions.

In addition to traditional cookies, we may make use of the following similar technologies:

• Local storage and session storage – browser-based storage mechanisms that hold data on your device, either for the duration of your browsing session or until manually cleared.
• Pixel tags and web beacons – small transparent image files embedded in web pages or emails that signal when content has been accessed.
• Script-based trackers – short pieces of code that run within your browser and may collect information about how you interact with the Website.

Throughout this policy the word "cookies" is used as a collective term covering all of the above technologies unless a distinction is specifically noted.

3. Who Sets Cookies on This Website?

Cookies placed on our Website fall into two broad categories based on their origin:

• First-party cookies – set directly by and operating solely on the quorvianestateinn.com domain.
• Third-party cookies – set by external organisations whose services we may incorporate into the Website, such as analytics providers, advertising networks or social-media platforms. These third parties operate under their own privacy and cookie policies, and does not control their data-collection practices. We encourage you to review the relevant third-party policies where applicable.

Third-party cookies in optional categories are only loaded after you have accepted the corresponding category in our preference centre.

4. Categories of Cookies We Use

We organise the cookies on our Website into four functional categories. The table below provides an overview of each category, its purpose and its default status.

The sections below describe each category in further detail.

4.1 Strictly Necessary Cookies

Strictly necessary cookies are indispensable to the operation of our Website. They enable core functions including:

• Maintaining the integrity of your browsing session as you navigate between pages.
• Remembering items added to a booking or enquiry form within a single session.
• Supporting security functions such as cross-site request forgery protection.
• Ensuring that our cookie preference centre operates correctly and stores your choices.
• Load-balancing traffic across our hosting infrastructure to maintain Website availability.

Because these cookies are essential to a service you have explicitly requested by visiting our Website, they do not require your prior consent. You cannot opt out of strictly necessary cookies without materially affecting Website functionality.

4.2 Functional / Preference Cookies

Functional cookies allow our Website to recall choices you have previously made in order to provide enhanced and more personalised features. Examples of what these cookies may record include:

• Your selected language or regional display preference.
• Whether you have previously dismissed an information notice.
• Room-type, date or guest-number preferences to speed up future searches.

These cookies are only activated after you provide your consent. If you do not accept this category, the Website will still function, but certain personalisation features may not be available.

4.3 Analytics / Performance Cookies

Analytics cookies help us understand how visitors engage with our Website so that we can continually improve the experience we offer. The types of information these cookies may gather include:

• The pages visited and the sequence in which they were viewed.
• Time spent on each page.
• The general geographic region from which the Website is accessed (country or city level only).
• The type of device and browser used.
• How the visitor arrived at the Website (for example, via a search engine or a direct link).
• Any error messages encountered during a visit.

This information is collected in aggregated or pseudonymous form. Analytics cookies in this category remain inactive unless you accept them through our preference centre. Declining this category has no effect on the features available to you during your visit.

4.4 Marketing / Targeting Cookies

Marketing cookies are used to show you promotional content that reflects your interests, both on our Website and on third-party platforms. They may also allow us to:

• Limit how often you see a particular advertisement.
• Measure whether an advertisement led to a booking enquiry or reservation.
• Build audience profiles based on browsing behaviour to inform campaign planning.

Marketing cookies in this category are only loaded after you actively accept them. Because these cookies may link activity across multiple websites, they represent the most significant privacy consideration and are therefore off by default. Declining this category does not restrict your access to any content on our Website.

5. How Long Do Cookies Last?

The lifespan of a cookie determines how long it remains on your device after it is set. Our cookies fall into two duration classes:

Strictly necessary cookies are typically session cookies or short-lived persistent cookies. Functional, analytics and marketing cookies are generally persistent. The specific lifespan of each cookie varies by provider and purpose.

6. Your Consent Choices

When you first visit our Website, a cookie preference centre will be displayed. This centre gives you clear, granular control over each non-essential category. You may:

• Accept all – activate strictly necessary, functional, analytics and marketing cookies simultaneously.
• Reject all optional – accept only strictly necessary cookies and decline all other categories.
• Customise – independently toggle each optional category on or off according to your preferences.

Your choices are recorded and stored on your device so that you are not asked again on each page load during the same session or on subsequent visits within the consent-storage period. Optional categories remain deactivated until you make an affirmative choice to enable them.

You may revisit and update your preferences at any time using the cookie preference link available in the footer of every page of our Website.

7. Withdrawing or Changing Your Consent

You have the right to withdraw or amend your consent at any time, with effect from the point of withdrawal. Withdrawing consent does not affect the lawfulness of any processing carried out before withdrawal.

To change your cookie preferences:

1. Click the "Cookie Preferences" link located in the footer of any page on our Website.
2. The preference centre will open displaying your current selections.
3. Adjust the toggles for each category as you wish.
4. Confirm your updated choices by clicking "Save Preferences".

Your updated preferences will take effect immediately for new data collection. Please note that cookies already placed on your device prior to withdrawal will remain on your device until they expire or you delete them through your browser settings, as described in Section 8 below.

8. Browser-Level Controls

In addition to our on-site preference centre, most web browsers provide built-in controls that allow you to manage cookies independently. Common browser controls include:

• Viewing cookies – most browsers allow you to see which cookies are stored on your device.
• Blocking cookies – you may configure your browser to refuse all cookies or to block cookies from specific domains.
• Deleting cookies – you may delete all cookies currently stored on your device, or selectively remove individual cookies.
• Private or incognito mode – browsing in this mode causes most session cookies to be deleted when the private window is closed and prevents persistent cookies from being written to your device's regular storage.

To manage cookies through your browser, please refer to the help documentation for your specific browser. Commonly used browsers publish guidance at their official support pages. Please be aware that blocking or deleting strictly necessary cookies may impair the functionality of our Website, including the ability to complete reservations or access secure areas.

Browser-level controls operate independently of and do not replace our on-site preference centre. We recommend using our preference centre to register your consent choices accurately.

Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals to websites. There is currently no universally agreed standard for how websites should respond to these signals. Our Website does not alter its cookie behaviour in response to DNT signals. We encourage you to use our preference centre to express your choices directly.

9. Third-Party Cookies and External Services

Our Website may incorporate content or services provided by third parties — such as embedded maps, social-media sharing buttons, booking engines or performance-monitoring tools — that may set their own cookies on your device. does not control how these third parties collect or use your data.

We take reasonable steps to ensure that optional third-party scripts are only initialised after you have accepted the relevant cookie category. However, once a third-party service is active on your device, its data practices are governed by that party's own privacy and cookie policy. We are not responsible for the content or accuracy of third-party policies.

We encourage you to review the privacy and cookie policies of any third-party service you interact with through our Website. If you have questions or concerns about a third party's data practices, you should contact that organisation directly.

10. Cookies and Personal Data

Where cookies collect or process personal data, that processing is conducted in accordance with our Privacy Policy and applicable New Zealand privacy legislation, including the Privacy Act 2020. The legal bases on which we rely for cookie-related processing are:

• Legitimate interests – for strictly necessary cookies that are essential to the operation of the Website and the provision of a service you have requested.
• Consent – for all optional cookie categories (functional, analytics and marketing). Consent is obtained through our preference centre before any optional cookie is activated.

Personal data collected through cookies is handled in accordance with the data-retention, security and individual-rights provisions set out in our Privacy Policy. This includes your rights to access, correct and request deletion of personal data held about you.

11. Updates to This Policy

We review this Cookie Policy periodically and will update it when our use of cookies changes or when required by changes in applicable law or regulatory guidance. When material changes are made, the "Last updated" date at the top of this page will be revised accordingly.

Where the changes are significant, we will take reasonable steps to bring them to your attention — for example, by displaying a prominent notice on the Website or by re-presenting the cookie preference centre on your next visit.

We encourage you to check this page from time to time to stay informed about how we use cookies.

12. Contact Us

If you have any questions, concerns or requests relating to this Cookie Policy or to the way in which we use cookies on our Website, please contact us using the details below:

We will endeavour to respond to all enquiries promptly and in any case within the timeframe required by applicable privacy legislation.

13. Governing Law

This Cookie Policy is governed by and construed in accordance with the laws of New Zealand. Any dispute arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of New Zealand.

The Office of the Privacy Commissioner of New Zealand provides public guidance on privacy rights, complaint procedures and best-practice resources. Information about your privacy rights and how to raise a concern with the Commissioner is available at the Commissioner's official website. We are committed to cooperating with the Office of the Privacy Commissioner in the resolution of any privacy-related complaints.